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Fortinet Advanced Threat Protection 24×7 bundle extended service agreement shipment FC-10-00023-928

Fortinet Advanced Threat Protection 24×7 bundle – Extended service agreement (renewal) – advance parts replacement – 1 year – shipment – response time: NBD – for P/N: FG-20C-ADSL-A-BDL, FG-20C-ADSL-A-BDL-900-24, FG-20C-ADSL-A-BDL-900-36

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SKU: FC-10-00023-928~PVAR Categories: , Brand: Fortinet

Description

Description: FORTIGATE-20C-ADSL-A 1YR ADV THREAT 24X7
Fortinet Advanced Threat Protection 24×7 bundle – Extended service agreement (renewal) – advance parts replacement – 1 year – shipment – response time: NBD – for P/N: FG-20C-ADSL-A-BDL, FG-20C-ADSL-A-BDL-900-24, FG-20C-ADSL-A-BDL-900-36

Customers who need round-the-clock access to mission critical support services will find that 24×7 comprehensive support meets their requirements. In addition to online ticket access and online chat, 24×7 includes telephone support at any time day or night. 24×7 also includes an advanced exchange hardware replacement RMA benefit so that customers can sustain high levels of availability.

Additional information

License

ATP

Duration

1 Year

Product Description Fortinet Advanced Threat Protection 24x7 bundle - extended service agreement (renewal) - 1 year - shipment
Type Extended service agreement (renewal)
Service Included Advance parts replacement
Location Shipment
Full Contract Period 1 year
Response Time Next business day
Designed For P/N: FG-20C-ADSL-A, FG-20C-ADSL-A-BDL, FG-20C-ADSL-A-BDL-900-24, FG-20C-ADSL-A-BDL-900-36, FG-20C-ADSL-A-BDL-950-12, FG-20C-ADSL-A-BDL-950-24, FG-20C-ADSL-A-BDL-950-36
Service & Support Extended service agreement - advance parts replacement - 1 year - shipment - response time: next business day u00a6 Technical support - phone consulting - 1 year - availability: 24 hours a day / Monday-Sunday u00a6 Product info support - e-mail consulting - 1 year - availability: 8 hours a day / Monday-Friday u00a6 Product info support - web knowledge base access - 1 year - availability: 24 hours a day / Monday-Sunday u00a6 Technical support - web support - 1 year - availability: 24 hours a day / Monday-Sunday u00a6 New releases update - 1 year u00a6 Virus definitions update - 1 year u00a6 Intrusion definitions update - 1 year u00a6 URL database update - 1 year u00a6 E-mail database update - 1 year