ISL Online SaaS is a remote support product designed for pretty much any industry including healthcare, information technology, universities, government, and banks. It supports Windows, Mac and Linux operating systems.
Some of the key features of ISL Online include screen sharing, permission management, unattended access to remote computers, chat messaging, session recording, WakeOnLAN, and RDP routing.
This is a great product that just works. Period. There is very low overhead with this software, users don’t need to install anything and remote support can be up and running within half a minute from call. Just give the customer the session code, connect quickly and you can support your client’s needs quickly and easily.
You can set up unattended access and remote into clients after they have gone home to fix issues so they don’t have any downtime.
More than just a helpdesk!
ISL Online SaaS is useful in ways you might not have thought of. You see, remote access software lets one computer view or control another computer. From anywhere in the world. You can log into a customers’ computers to teach or resolve an issue. Or, you can invite friends or clients to view your own desktop. You can draw on screen to illustrate an idea, on your machine or theirs.
It lets you transfer files between two places without email or file-sharing services. Remote access lets you print something from someone else’s computer on a printer connected to yours. Clear out malware on your tech-challenged relative’s devices from the comfort of your own home. Collaborate on projects in real-time, complete with chat via text or, even audio in the case of ISL.
Suppose you’re about to give a PowerPoint presentation in a meeting. But oops, you left your computer at home! On the other hand, have you ever tried to help your mom figure out how to do something on her computer? From another state? Basically, when have you ever wished you could “reach through the screen” of your own computer to someone else’s?
Beyond basic remote access, various competitors offer a lot of different features. Chat functions, a module for file exchange and a shared clipboard are standard. However, ISL Online gives you the ability to move files back and forth. This is a capability that not all remote access solutions have, by any means. However, ISL also has other differentiators.
For example, it gives you the ability to draw things on the remote screen, and there’s an option to send session invitations by mail or video telephony. In addition, you can save sessions as video files, and you can operate dedicated landing pages where end users can download the remote maintenance program easily.
And, ISL Online uses the RSA 2048/4096-bit public/private key exchange to negotiate symmetrical AES 256-bit end-to-end encryption. This offers very solid protection for the data transfer between the local and remote computer.
All in all, ISL Online easily holds it’s own in an increasingly crowded field of competitors. It’s niche is high-value, high usability. ISL both easy to own and easy to operate. Connection, setup and operation are straightforward and the feature range is convincing.
Corporate Armor is proud to not only partner with ISL, but to recommend them highly. If you have any questions, please email us or call 877-449-0459. ISL Online are proud to be the No. 1 Remote Desktop provider in Japan and among the Top 5 worldwide.
ISL Online Highlights
- File Exchange and Shared Clipboard
- Unattended access to remote computers
- Invitations via email /telephony
- Dedicated landing pages