Overland Care Platinum UpliftWarranty24 x 7 x 4 HourOn-siteMaintenanceParts & LaborElectronic, Physical EW-SLPLAT1UP

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Overland OverlandCare Platinum – 1 Year Uplift – Warranty
Protects from breakdown after the manufacturer’s warranty expires.
On-site support guarantees quick solutions with on-site availability of experts.
Features Parts Replacement service that helps you handle any mishaps.

SKU: EW-SLPLAT1UP Category: Brand: Overland


Overland OverlandCare Platinum – 1 Year Uplift – Warranty
OverlandCare service uplift part numbers/pricing are only valid when purchased within 90 days of the initial hardware purchase. OverlandCare service extension part numbers/pricing are valid when purchased 90 days after the initial hardware purchase. If a product warranty has expired for more than 30 days then a health check must be performed before a warranty extension can be purchased.

  • Bronze: 9×5 telephone support; advanced parts replacement with 2 business day delivery
  • Silver: 9×5 telephone support; next business day onsite (FRUs); advanced replacement of CRUs
  • Gold: 7×24 telephone support: next business day onsite (FRUs & CRUs)
  • Platinum: 7×24 telephone support; 24x7x365 onsite with 4-hour response

Additional information

Dimensions 0.00 × 0.00 × 0.00 in
Product Type Warranty
Manufacturer Part Number EW-SLPLAT1UP
Manufacturer Website Address http://www.overlandstorage.com
Provided Support Parts Replacement, Repair, Phone Support, Email Support, Web Support, Web Knowledge Base Access, New Releases Update, Remote Diagnosis
Service Description 24x7x4 Hour
Service Duration 1 Year
Service Name OverlandCare Platinum - Uplift
Service Location On-site
Manufacturer Overland Storage
Brand Name Overland
Service Main Type Maintenance
Service Sub Type Electronic, Physical
Service Characteristic Parts & Labor
Service Response Time 4 Hour - Parts and Labor
Product Supported Overland Storage NEOs StorageLoader
UNSPSC 81111805