Ruckus Wireless End User WatchDog Premium Support extended service agreement shipment 826-7762-1100

$349.86

Ruckus End User WatchDog Premium Support – Extended service agreement (renewal) – advance parts replacement – 1 year – shipment – response time: NBD – for ZoneFlex 7762

SKU: 826-7762-1100 Category: Brand: Ruckus Wireless

Description

Description: END U RNWL ZONEFLEX 7762-AC 7762-S-AC 1Y
Ruckus End User WatchDog Premium Support – Extended service agreement (renewal) – advance parts replacement – 1 year – shipment – response time: NBD – for ZoneFlex 7762

Ruckus Wireless offers quality, knowledgeable, responsive worldwide technical support for its Smart Wi-Fi systems.
Ruckus Wireless offers two support plans: End User WatchDog Premium Support and WatchDog AP Advanced Hardware Replacement. Resellers and distributors can offer these support services to their customers, drawing directly on the highly qualified resources of Ruckus Wireless. WatchDog Premium Support delivers premium web support access with an online knowledge base, complete documentation and user forums.
Through the Support Web, Ruckus Wireless makes the latest software updates available to customers. Software updates include bug fixes and maintenance releases. WatchDog Premium Support customers receive access to software upgrades for the products they purchased as well as invitations to participate in Beta programs. WatchDog Premium Support customers are also entitled to advanced hardware replacement on controllers if required. WatchDog AP Advanced Hardware Replacement is offered for those requiring advanced replacement on the Access Points.

Key Selling Points
Phone and E-mail support
Do-it-yourself with Ruckus Web Support
Hardware replacement

Additional information

Weight 0.01 lbs
Dimensions 0.00 × 0.00 × 0.00 in
Product Description Ruckus End User WatchDog Premium Support - extended service agreement (renewal) - 1 year - shipment
Type Extended service agreement (renewal)
Service Included Advance parts replacement
Location Shipment
Full Contract Period 1 year
Response Time Next business day
Designed For Ruckus ZoneFlex 7762
Service & Support Extended service agreement - advance parts replacement - 1 year - shipment - response time: next business day u00a6 Technical support - phone consulting - 1 year - response time: 30 min - availability: 24 hours a day / Monday-Sunday - severity critical u00a6 Technical support - phone consulting - 1 year - response time: 2 hours - availability: 24 hours a day / Monday-Sunday - severity high u00a6 Technical support - phone consulting - 1 year - response time: 1 day - availability: 24 hours a day / Monday-Sunday - severity medium u00a6 Technical support - phone consulting - 1 year - response time: 1 day - availability: 24 hours a day / Monday-Sunday - severity low u00a6 Technical support - web support - 1 year - availability: 24 hours a day / Monday-Sunday u00a6 Product info support - web knowledge base access - 1 year u00a6 New releases update - 1 year