Ruckus Wireless WatchDog Next-Business-Day Parts extended service agreement s shipment FI-SX16-SVL-RNDP-3

$11,000.00

Ruckus WatchDog Next-Business-Day Parts – Extended service agreement (renewal) – parts – 3 years – shipment – 9×5 – response time: next business day (for requests before 2:00 p.m.) – for P/N: FI-SX1600-AC, FI-SX1600-DC

SKU: FI-SX16-SVL-RNDP-3 Categories: , Brand: Ruckus Wireless

Description

Description: 3YR NBD PTS SUP RNWL FASTIRON SX 1600
Ruckus WatchDog Next-Business-Day Parts – Extended service agreement (renewal) – parts – 3 years – shipment – 9×5 – response time: next business day (for requests before 2:00 p.m.) – for P/N: FI-SX1600-AC, FI-SX1600-DC

WatchDog support provides customers with a strong foundation of support capabilities, including: 24×7 technical assistance, access to software updates & major upgrades.

Additional information

Weight 0.01 lbs
Dimensions 0.00 × 0.00 × 0.00 in
Product Description Ruckus WatchDog Next-Business-Day Parts - extended service agreement (renewal) - 3 years - shipment
Type Extended service agreement (renewal)
Service Included Parts
Location Shipment
Full Contract Period 3 years
Response Time Next business day (for requests before 2:00 p.m.)
Service Availability 9 hours a day / 5 days a week
Designed For P/N: FI-SX1600-AC, FI-SX1600-DC
Service & Support Extended service agreement - parts - 3 years - shipment - response time: next business day (for requests before 2:00 p.m.) - availability: 9 hours a day / Monday-Friday u00a6 Technical support - phone consulting - 3 years - response time: 30 min - availability: 24 hours a day / Monday-Sunday - severity level 1 u00a6 Technical support - phone consulting - 3 years - response time: 2 h - availability: 24 hours a day / Monday-Sunday - severity level 2 u00a6 Technical support - phone consulting - 3 years - response time: 1 day - availability: 24 hours a day / Monday-Sunday - severity level 3/4 u00a6 Technical support - web support - 3 years - response time: 30 min - availability: 24 hours a day / Monday-Sunday - severity level 1 u00a6 Technical support - web support - 3 years - response time: 2 h - availability: 24 hours a day / Monday-Sunday - severity level 2 u00a6 Technical support - web support - 3 years - response time: 1 day - availability: 24 hours a day / Monday-Sunday - severity level 3/4 u00a6 Technical support - web knowledge base access - 3 years u00a6 New releases update - 3 years