Description
Stay ahead of advanced cyber threats with WatchGuard Total MDR service built to protect your organization’s most valuable assets. Scalable, robust WatchGuard MDR strengthens your security posture. Additionally, you will achieve regulatory compliance and gain access to cyber insurance without investing in 24/7 cyber security experts.
WatchGuard Core MDR provides 24/7 monitoring of the threat activity registered at endpoints and Office 365. This enables correlation of suspicious activities to detect, investigate, and respond to cyber threats promptly and effectively. Here’s how the service works:
Service Onboarding. Onboarding initiates immediately upon WatchGuard Core MDR service activation in your account. WatchGuard SOC analysts collaborate to define response types & ensure optimal service. We’ll confirm WatchGuard EDR, EPDR, and Advanced EPDR setup and work together to validate proper functioning.
24/7 Endpoint and Office 365 Activity Monitoring and Data Collection. WatchGuard Core MDR uses endpoint data collected from WatchGuard host sensors and then stored for 365 days in our Cloud SOC. Processed in real time and retrospectively via machine learning and advanced analytics, our threat hunters explore new patterns to enhance cybersecurity.
24/7 Proactive Hunting and Detection. Machine learning analyzes this data and detects suspicious activities and anomalies that could indicate the presence of a threat. We map all indicators of attack to the MITRE ATT&CK framework to quickly understand the threat actors.
24/7 Investigation and Validation. Aided by machine learning algorithms trained on real cyber incidents, our experts correlate IoAs into incidents. They then validate them to swiftly address potential threats and minimize impact.
Immediate Incident Notification to Partner Teams. Upon confirmation of a security incident, WatchGuard Core MDR quickly notifies our MSP partners with post-incident validation. This spares them the task of reviewing unconfirmed cases. Notifications detail investigative insights and impacted machines, which empowers fast, informed responses, mitigating threats and reducing potential damages or data loss.
Mitigation and Remediation Guidelines. When security incidents arise, the WatchGuard Core MDR team collaborates closely with MSPs to provide clear, actionable guidance for response and damage mitigation. This includes detailed recommendations for containment, remediation, and future security posture enhancement. Our guidelines aid partners in quickly and effectively responding to threats. This minimizes incident impact, and enhances clients’ overall security posture to prevent similar incidents from happening again.
24/7 Response and Mitigation Executed by WatchGuard or the Partner’s Team. Our MDR experts create custom automated playbooks to mitigate and contain validated threats, including those that involve potential endpoint isolation. If partners opt for their own teams to lead containment efforts, the WatchGuard Core MDR team provides guided support.
Response and Remediation Executed by the Partner’s Team. Led by partners with WatchGuard guidance, the post incident containment or remediation phase addresses attacker traces, data restoration, and vulnerability patches. It may also involve enhancing existing security or implementing new security controls to forestall similar incidents going forward.
Weekly and Monthly Reporting. Our experts deliver weekly and monthly security reports to partners. These cover detected IoAs, investigations, identified incidents, and a security health analysis to anticipate potential threats. Partners can customize reports to enhance customer engagement with their MDR service. Datasheet Brochure
WatchGuard Total MDR Benefits
- 24/7 monitoring, detection, and real time response
- Cybersecurity experts continuously analyze threats and respond fast
- Full visibility across your environment for smarter, faster decisions
- Enterprise-level protection without internal SOC overhead
- Rapid deployment with WatchGuard Advanced Endpoint Security
- Flexible service that grows with your business