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General Return Policy

These are Corporate Armor’s (“Corporate Armor”, “we” or “our”) Standard Return Policies applicable only to products purchased by you directly from the Corporate Armor website.

  • All product returns require a Return Merchandise Authorization (RMA) number.  You may obtain an RMA number by contacting Corporate Armor Customer Care at 877-449-0458 or sending a request to RMA@CorporateArmor.com.
  • Products that are not eligible for return are outlined below. Items received without a RMA authorization are included. All unapproved items will be returned at the expense of the sender:
    • Any product not purchased from Corporate Armor
    • Any product without a valid, readable serial number, including but not limited to products with missing, damaged, altered, or otherwise unreadable serial number
    • Any product that is returned without all original packaging and accessories, including the retail box, manuals, cables, and all other items originally included with the product
    • Any product from which the UPC code has been removed from its packaging
    • Any product that exhibits physical damage

Standard Return Policy

  • Return for refund within: 30 days
  • Return for replacement within: 30 days of shipment
  • Restocking Fee: Yes – 15%

This is our Standard Return Policy. Items covered by this policy (those products for which Corporate Armor states "This item may be returned for a replacement or refund within 30 days only") must be returned to Corporate Armor within 30 days of the shipment date for this policy to apply. “Return” constitutes receipt of the product by Corporate Armor, and not the mere issuance of an RMA.

Manufacturers Eligible for Standard Return Policy:

  • HP Aruba
  • Barracuda Networks
  • Cyberoam
  • Cradlepoint
  • Finisar
  • Fortinet
  • Cisco Meraki
  • Opengear
  • QLogic
  • SonicWall
  • Wasp
  • Novatel

Limited Replacement Only Policy

  • Return for refund within: non-refundable
  • Return for replacement within: 30 days or manufacturer’s standard warranty

Products that state "This item is covered by Corporate Armor's Replacement Only Return Policy", or items labeled as “Non-refundable” (or similar labeling) must be returned to Corporate Armor within 30 days of the shipment date for this policy to apply. Products covered by this return policy may only be returned for a replacement of the same or equivalent item, if the original is no longer available. Constitutes receipt of the product by Corporate Armor, and not the mere issuance of an RMA.

Manufacturers Eligible for Limited Replacement Only Policy (Non-Refundable / Non-Returnable):

  • Arista
  • Aerohive Networks
  • Brocade
  • Check Point
  • Dell Storage
  • Exagrid
  • Extreme Networks
  • HDS (Hitachi Data Systems)
  • HGST
  • Kaminario
  • Kemp Technologies
  • Nexsan
  • Nimble Storage
  • Nutanix
  • Ruckus Wireless
  • Gemalto / Safenet
  • SanDisk
  • Sophos
  • EMC
  • Palo Alto Networks
  • Quantum
  • WatchGuard

Consumable Item Refund Only Return Policy

  • Return for refund within: 30 days (only if unopened)
  • Return for replacement within: Non-Replaceable
  • Restocking Fee: Yes

This is our Consumable Item Refund Only Return Policy. Items covered by this policy (those products for which Corporate Armor states "This item may be returned for a refund within 30 days only") must be returned to Corporate Armor within 30 days of the shipment date for this policy to apply. “Return” constitutes receipt of the product by Corporate Armor, and not the mere issuance of an RMA.
Consumable items are items such as Ribbons, Labels, Laminates, etc. that are consumed once they are used. The following conditions are not acceptable for return and will result in the merchandise you have returned to Corporate Armor being returned to you:

  • Consumable items that have been opened
  • Consumable items lacking the original packaging
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