Description
5 YEAR 24X7 FORTICARE PLUS FORTIGU
5 YEAR 24X7 FORTICARE PLUS FORTIGU
5 YEAR 24X7 FORTICARE PLUS FORTIGU
Dimensions | 0.00 × 0.00 × 0.00 in |
---|---|
Duration | 1 Year |
Product Description | Fortinet FortiCare 24x7 plus AV & IPS & Web Filtering & SandBox Engine Updates - extended service agreement - 1 year - shipment |
Type | Extended service agreement |
Service Included | Advance hardware replacement |
Location | Shipment |
Full Contract Period | 1 year |
Response Time | Next business day |
Designed For | P/N: FSA-VM-BASE |
Service & Support | Extended service agreement - advance hardware replacement - 1 year - shipment - response time: next business day u00a6 Technical support - phone consulting - 1 year - response time: 1 hour - availability: 24 hours a day / Monday-Sunday - severity level 1/2 u00a6 Technical support - phone consulting - 1 year - response time: next business day - availability: 24 hours a day / Monday-Sunday - severity level 3 u00a6 Technical support - phone consulting - 1 year - response time: 2 business days - availability: 24 hours a day / Monday-Sunday - severity level 4 u00a6 Product info support - web support - 1 year - availability: 24 hours a day / Monday-Sunday u00a6 Product info support - web knowledge base access - 1 year u00a6 New releases update - 1 year u00a6 Intrusion definitions update - 1 year u00a6 Malware definitions update - 1 year u00a6 Virus definitions update - 1 year u00a6 Web content filter update - 1 year u00a6 E-mail database update - 1 year |