Ruckus Wireless Partner WatchDog Premium Support technical support for SmartZone High Availability S02-0001-1LHA

$6.30

Ruckus Partner WatchDog Premium Support – Technical support – for Ruckus SmartZone High Availability – 1 access point – phone consulting – 1 year – 24×7 – response time: 30 min

SKU: S02-0001-1LHA Category: Brand: Ruckus Wireless

Description

Description: WD PTNR SUP SZ HIGH AVAIL AP LIC 1YR
Ruckus Partner WatchDog Premium Support – Technical support – for Ruckus SmartZone High Availability – 1 access point – phone consulting – 1 year – 24×7 – response time: 30 min

Ruckus Wireless offers quality, knowledgeable, responsive worldwide technical support for its Smart Wi-Fi systems.
To augment its own support capabilities, Ruckus Wireless teams with qualified and highly-skilled distributors and resellers who offer end-user support.
These support partners provide Level 1 and Level 2 support services to end users, using support engineers who have been trained and certified on Ruckus Wireless products. In the event the issue requires escalation to Ruckus support, Ruckus Wireless’ partners will open a case on your behalf and provide updates on the status of the issue.
Partner WatchDog Premium support delivers premium web support access with an online knowledge base, complete documentation and user forums.
Partner WatchDog Premium support customers are also entitled to advanced hardware replacement on controllers if required.

Key Selling Points
Do-it-yourself with Ruckus Web Support
Hardware replacement
Software updates and upgrades

Additional information

Weight 0.01 lbs
Dimensions 0.00 × 0.00 × 0.00 in
Product Description Ruckus Partner WatchDog Premium Support - technical support - for Ruckus SmartZone High Availability - 1 year
Service & Support Phone consulting - 1 year - response time: 30 min - availability: 24 hours a day / Monday-Sunday - severity critical u00a6 Phone consulting - 1 year - response time: 2 hours - availability: 24 hours a day / Monday-Sunday - severity high u00a6 E-mail consulting - 1 year - availability: 24 hours a day / Monday-Sunday u00a6 Web support - 1 year - availability: 24 hours a day / Monday-Sunday u00a6 Web knowledge base access - 1 year u00a6 New releases update - 1 year
Service Included Phone consulting
Full Contract Period 1 year
Response Time 30 min
Service Availability 24 hours a day / 7 days a week
Software Title Ruckus SmartZone High Availability
License Qty 1 access point
Type Technical support
Installation Type Locally installed