Ruckus Wireless WatchDog 4-Hour Parts extended service agreement shipment FCX648-SVL-R4P-1

$836.00

Ruckus WatchDog 4-Hour Parts – Extended service agreement (renewal) – parts – 1 year – shipment – 24×7 – response time: 4 h – for P/N: FCX648-E, FCX648-E-ADV, FCX648-I, FCX648-I-ADV

SKU: FCX648-SVL-R4P-1 Categories: , Brand: Ruckus Wireless

Description

Description: 4HR PTS SUP RNWL 1YR FASTIRON CX 648S
Ruckus WatchDog 4-Hour Parts – Extended service agreement (renewal) – parts – 1 year – shipment – 24×7 – response time: 4 h – for P/N: FCX648-E, FCX648-E-ADV, FCX648-I, FCX648-I-ADV

WatchDog support provides customers with a strong foundation of support capabilities, including: 24×7 technical assistance, access to software updates & major upgrades.

Additional information

Weight 0.01 lbs
Dimensions 0.00 × 0.00 × 0.00 in
Product Description Ruckus WatchDog 4-Hour Parts - extended service agreement (renewal) - 1 year - shipment
Type Extended service agreement (renewal)
Service Included Parts
Location Shipment
Full Contract Period 1 year
Response Time 4 hours
Service Availability 24 hours a day / 7 days a week
Designed For P/N: FCX648-E, FCX648-E-ADV, FCX648-I, FCX648-I-ADV
Service & Support Extended service agreement - parts - 1 year - shipment - response time: 4 h - availability: 24 hours a day / Monday-Sunday u00a6 Technical support - phone consulting - 1 year - response time: 30 min - availability: 24 hours a day / Monday-Sunday - severity level 1 u00a6 Technical support - phone consulting - 1 year - response time: 2 h - availability: 24 hours a day / Monday-Sunday - severity level 2 u00a6 Technical support - phone consulting - 1 year - response time: 1 day - availability: 24 hours a day / Monday-Sunday - severity level 3/4 u00a6 Technical support - web support - 1 year - response time: 30 min - availability: 24 hours a day / Monday-Sunday - severity level 1 u00a6 Technical support - web support - 1 year - response time: 2 h - availability: 24 hours a day / Monday-Sunday - severity level 2 u00a6 Technical support - web support - 1 year - response time: 1 day - availability: 24 hours a day / Monday-Sunday - severity level 3/4 u00a6 Technical support - web knowledge base access - 1 year u00a6 New releases update - 1 year