

TradeUp Program
Exclusive discounts when you upgrade your legacy Fortinet devices today


Why Upgrade?

By upgrading to our latest solutions, you can enjoy enhanced security features, improved performance, and better integration with other systems. Plus, you can take advantage of our special discounts for hardware and bundle subscriptions. The TradeUp allows you to TradeUp devices and transfer existing services to the eligible upgraded units. For those devices where services are not transferred, the remainder of the contract on the old device will be valid until its expiration date.
TradeUp Program Benefits
- Discount on Hardware, Hardware Bundles, and Standalone FortiGuard
- Discount on FortiCare Support & Bundle Subscriptions
- Transfer of existing support subscriptions to upgraded unit
How To TradeUp
- Reach out to us to discuss any TradeUp opportunities
- We will work directly with Fortinet to generate a TradeUp Program quote
- Complete the transfer of services on the FortiCare Support Portal
AI-Powered Security Services
Tailor your security investment with FortiGuard AI-Powered Services. Choose a-la-carte or bundles to get the precise real-time protection and value your organization demands. There are three FortiGuard bundles available, which build upon each other. Advanced Threat Protection (ATP) provides core network and file security, Unified Threat Protection (UTP) adds web protection in addition to network and file security, and Enterprise Protection (ENT) bundle provides comprehensive protection across network, file, web, applications, SaaS, data, and devices.

Enterprise Protection – Comprehensive security across your entire attack surface – networks, web, file, SaaS, data, and devices. Includes all ATP + UTP features, plus CASB, DLP, IoT detection and vulnerability correlation, attack surface monitoring and risk scoring, AI-based inline malware prevention. Empowers a proactive security posture, helps meet compliance needs, and strengthens your risk-management framework.
What’s not included: OT-specific device and protocol recognition. Add the OT Security Service for OT environments.
Unified Threat Protection – Advanced protection across network and web. Includes ATP services. Blocks more threat vectors. Includes everything in ATP + URL/DNS filtering, video filtering, anti-botnet/C2 communication services.
What’s not included: Advanced data protection (DLP), cloud application security (CASB), IoT detection, attack surface monitoring. Consider the ENT bundle (above) to add deeper content and cloud security.
Advanced Threat Protection – Essential first line of defense. Protects against known network intrusions and malware. Includes IPS, antivirus, FortiSandbox SaaS, and application control.
What’s not included: Critical web/DNS security (URL/DNS filtering, anti-botnet), data loss prevention (DLP), cloud application security (CASB), IoT security, attack surface monitoring. Consider the UTP and ENT bundles (see above) to add protection against web borne threats, data leaks, and cloud risks.
Frequently Asked Questions
Which products are eligible for the TradeUp Program?
Eligible products can be found on the TradeUp Matrix. Please note that not all products listed in the TradeUp matrix are eligible for a transfer of support. Please Contact Us if you have any questions. We’re here to help.
Which products are not eligible for the TradeUp program?
The following products are not eligible for the TradeUp program, as well as any units that have not had support in the last 12 months: FortiVoice, FortiClient, Coyote Point, FortiToken, FortiRecorder, virtual appliances, Fortinet VM solutions, FortiSMS, FortiCarrier, VDOM, ADOM, accessories, FortiFone, FortiCamera, Fortinet Professional Services, FortiSIEM, FortiProxy, FortiCloud, FortiNAC.
What happens to traded up units?
Once a unit has been traded up, it will no longer qualify for any more renewals including trade up. End users must agree not to reuse, resell, lend, rent, or lease the replaced unit and not to use it for the provision of any kind of commercial services to third parties.
What is the process for transferring a support subscription from an EOO to a recommended replacement unit?
End users can transfer support subscriptions in the Asset/Manage Products area on the support site as follows:
- Select the serial number of the product to be replaced.
- Click on the Registration/RMA Transfer option and insert the serial number of the new unit.
- Click on Save and ensure that the transfer of services is confirmed. Once existing services have been transferred to the replacement unit, additional standalone subscriptions can be registered.
The Fortinet Security Fabric Extends Capabilities

Secure SD-WAN
Deploy secure WAN infrastructure to enhance user experience, simplify operations, and lower TCO

Secure SD-Branch
Optimize secure connectivity and operational agility across branches via centralized control

Network Operations
Improve operational efficiency with AI-driven, unified NOC management with automation at scale

Zero-Trust Network Access
Ensure secure access to applications hosted anywhere, regardless where users are located

AI-Powered Security Services
Stop known, unknown, zero-day, and emerging AI-based threats with comprehensive threat protection

Security Operations
Enable centralized logging, analytics, automation, and reporting with our AI-driven SOC solution
Need help to choose?
Request a quote, chat online, or call our experts at 866.925.3710

The model of the recommended replacement unit on your TradeUp request is a suggestion and is showing the possible path for Transfer of Services.
If you do not wish to Transfer Services, please discuss alternative replacement models with your Fortinet Account Manager to better fit your TradeUp needs.
Cybersecurity, everywhere you need it
FortiGate provides flawless convergence that can scale to any location: remote office, branch, campus, data center, and cloud. We’ve always delivered on the concept of hybrid mesh firewalls with FortiManager for unified management and consistent security across complex hybrid environments. The Fortinet FortiOS operating system provides deep visibility and security across a variety of form factors.
FortiGate Firewalls
Upgrade to our latest FortiGate Firewalls and enjoy enhanced security, better performance, and seamless integration with your existing systems.
FortiGuard
With our FortiGuard security services, you can protect your organization from the latest threats. Plus, you can enjoy special discounts when you upgrade.
FortiCare Support
Get the support you need with our FortiCare Support services. When you upgrade, you can transfer your existing support subscriptions to your new unit.
FortiCare Support & Professional Services

Technical Support Services
Various per-device options are available for efficient operations. FortiCare Elite option provides a 15-minute response time for critical products.

Advanced Support
Various per-account white glove services are available to reduce disruption and increase productivity with operational reviews by designated experts.

Professional Services
Our multi-vendor experts can design and deploy a complete best practice-based solution to help you meet your network or security objectives and adopt new capabilities.

RMA
Priority RMA options are available across the product family for expedited replacement of defective hardware to meet your availability objectives.
Why Fortinet?
We deliver unique solutions to empower customers with proven, high-performance, and intelligent protection across the expanding attack surface. Only the Fortinet Security Fabric can deliver security without compromise to address the most critical security challenges, whether in networked, application, cloud, or mobile environments.
FortiClient
FortiClient is an integral part of Fortinet Security Fabric. It connects endpoints with Security Fabric and delivers endpoint visibility, compliance control, vulnerability management and automation.
ZTNA
Zero Trust Network Access (ZTNA) from Fortinet replaces traditional VPN technology with a more secure solution that enhances productivity, simplifies user experience, and reduces the attack surface.
FortiSASE
FortiSASE is a cloud-native service that converges networking and security capabilities to deliver secure access service edge (SASE) functionality directly from the cloud.
