FortiCare Advanced Services for Enterprise provides integrated support to sustain and optimize Fortinet appliances.
Additional information
Duration
3 Years
Product Description
Fortinet FortiCare 24x7 plus Advanced Services Ticket Handling - extended service agreement (renewal) - 3 years - shipment
Type
Extended service agreement (renewal)
Service Included
Advance parts replacement
Location
Shipment
Full Contract Period
3 years
Response Time
Next business day
Service & Support
Extended service agreement - advance parts replacement - 3 years - shipment - response time: NBD u00a6 Technical support - phone consulting - 3 years - availability: 24 hours a day / Monday-Sunday u00a6 Product info support - e-mail consulting - 3 years - availability: 24 hours a day / Monday-Sunday u00a6 Product info support - web knowledge base access - 3 years - availability: 24 hours a day / Monday-Sunday u00a6 Technical support - web support - 3 years - availability: 24 hours a day / Monday-Sunday u00a6 New releases update - 3 years
