Description
Description: FORTIGATE-400F 1YR UPG FORTICARE PREM
Fortinet FortiCare upgrade from Premium to Elite – Extended service agreement (renewal) – advance hardware replacement – 1 year – shipment – response time: 4 h
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Fortinet FortiCare upgrade from Premium to Elite extended service agreement shipment FC-10-0400F-204-02-12
Fortinet FortiCare upgrade from Premium to Elite – Extended service agreement (renewal) – advance hardware replacement – 1 year – shipment – response time: 4 h
Additional information
| Dimensions | 0.00 × 0.00 × 0.00 in |
|---|---|
| Duration | 1 Year, 3 Years, 5 Years |
| Product Description | Fortinet FortiCare upgrade from Premium to Elite - extended service agreement (renewal) - 1 year - shipment |
| Type | Extended service agreement (renewal) |
| Service Included | Advance hardware replacement |
| Location | Shipment |
| Full Contract Period | 1 year |
| Response Time | 4 hours |
| Service & Support | Extended service agreement - advance hardware replacement - 1 year - shipment - response time: 4 h u00a6 Technical support - phone consulting - 1 year - response time: 15 min - availability: 24 hours a day / Monday-Sunday - for critical problems u00a6 Technical support - phone consulting - 1 year - response time: 2 business hours - availability: 24 hours a day / Monday-Sunday - non-critical u00a6 Technical support - web support - 1 year - response time: 15 min - availability: 24 hours a day / Monday-Sunday - for critical problems u00a6 Technical support - web support - 1 year - response time: 2 business hours - availability: 24 hours a day / Monday-Sunday - non-critical u00a6 Product info support - web knowledge base access - 1 year u00a6 New releases update - 1 year |