Description
Description: LIC TO ADD 10 AGENTS TO FORTIVOICE CALL
FortiVoice Call Center – License – 10 additional agents
A stable and productive call center solution is a key component for user satisfaction to keep any existing business and grow it to the next level. It has become essential for any customer-facing business. By applying the Call Center license, any FortiVoice Enterprise administrator can transform their PBX into a versatile call center solution to meet their ever-changing business requirements.
Key Selling Points
Intuitive web console for agents and managers
Granular role-based access control
Flexible call distribution including skill-based routing
Customizable call reporting
Detailed CDR for call tracking