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Overland Care Gold Extended WarrantyWarrantyOn-siteMaintenanceParts & LaborElectronic and Physical Service EW-48GLD1EX

Overland Care Gold Extended WarrantyWarrantyOn-siteMaintenanceParts & LaborElectronic and Physical Service EW-48GLD1EX

$1,734.70

Overland OverlandCare Gold – 1 Year Extended Warranty – Warranty
Protects from breakdown after the manufacturer’s warranty expires.
Get valuable support at your doorstep without traveling one bit.
Parts Replacement service included to resolve your problems.

SKU: EW-48GLD1EX Category: Brand: Overland

Description

Overland OverlandCare Gold – 1 Year Extended Warranty – Warranty
OverlandCare service uplift part numbers/pricing are only valid when purchased within 90 days of the initial hardware purchase. OverlandCare service extension part numbers/pricing are valid when purchased 90 days after the initial hardware purchase. If a product warranty has expired for more than 30 days then a health check must be performed before a warranty extension can be purchased.

  • Bronze: 9×5 telephone support; advanced parts replacement with 2 business day delivery
  • Silver: 9×5 telephone support; next business day onsite (FRUs); advanced replacement of CRUs
  • Gold: 7×24 telephone support: next business day onsite (FRUs & CRUs)
  • Platinum: 7×24 telephone support; 24x7x365 onsite with 4-hour response

Additional information

Dimensions 0.00 × 0.00 × 0.00 in
Product Type Warranty
Manufacturer Part Number EW-48GLD1EX
Manufacturer Website Address http://www.overlandstorage.com
Provided Support Parts Replacement, Repair, Phone Support, Web Support, Email Support, Knowledge Base Access, New Releases Update, Remote Diagnosis
Service Duration 1 Year
Service Name OverlandCare Gold - Extended Warranty
Service Location On-site
Manufacturer Overland Storage
Brand Name Overland
Service Main Type Maintenance
Service Sub Type Electronic and Physical
Service Characteristic Parts & Labor
Service Response Time 4 Business Hour - Parts & Labor, Business Day - Remote Diagnosis
Product Supported <p>Overland Storage NEOs T48</p>
Service Details OverlandCare Uplift part numbers/pricing are valid when purchased within 90 days of the initial hardware purchase., OverlandCare Extension part numbers/pricing are valid when purchased 91+ days after the initial hardware purchase or as an extension to the initial warranty purchase., Response time based on geographical proximity to Overland service center. Although standard part numbers and pricing apply to Zone 1 coverage, uplifts for zones outside the standard coverage areas are available. Overland may, at its sole discretion, determine if a defect can be repaired one of the following ways: 1) Remotely, 2) By the shipment of a Customer Replaceable (CRU) part, and customer performing a self-service repair, or 3) By a service call at the location of the defective unit.
UNSPSC 81111805