Description
Description: PREMIER + NBD ONSITE ICX 7750 48F 48C
Ruckus Premier-Plus Direct Support Next-Business-Day Onsite – Extended service agreement – parts and labor – 1 year – on-site – response time: NBD – for P/N: ICX7750-26Q, ICX7750-26Q-BNS, ICX7750-48C, ICX7750-48C-BNS, ICX7750-48F-BNS
Brocade understands that every network is unique and requires a different level of technical support to meet the customer’s business requirements. Brocade Direct Support offers different levels of support to meet each customer’s specific needs. To help customers with large, complex environments maximize the value of their networks, Brocade Premier Support provides personalized, preferential, and proactive support.
Key Selling Points
Streamlines communication and accelerates problem resolution with a single point of contact into Brocade technical support
Provides priority access to Brocade technical support and accelerated escalation management, reducing time to resolution
Enables organizations to gain a better understanding of their IT environments and resolve issues through quarterly support reviews
Maximizes availability of networking infrastructures by proactively identifying potential issues
Optimizes resources and maximizes investments with network health checks