Ruckus H550 WatchDog Advance Replacement is a separate support option that can be used by either customer or partners who desire advanced replacement for their hardware.
Ruckus offers excellent, responsive worldwide technical support for its Smart Wi-Fi systems. There are two support plans. They are End User WatchDog Premium Support and WatchDog AP Advanced Hardware Replacement.
These plans augment the Limited Lifetime Warranty included with most Ruckus Wireless ZoneFlex products. WatchDog Premium delivers premium web support with an online knowledge base, complete documentation and user forums. In addition, Ruckus Wireless tech support professionals are available via phone, email, support web or chat.
Through the Support Web, Ruckus Wireless makes the latest software updates available to customers. These include bug fixes and maintenance releases. WatchDog Premium Support customers receive access to software upgrades for the products they purchased as well as invitations to participate in Beta programs.
Plus, they also receive advanced hardware replacement on controllers if required. WatchDog AP Advanced Hardware Replacement is available to those requiring advanced replacement on the Access Points.
By the numbers
It supports 512 concurrent users, has two radios, and 5 x 1 GbE ethernet ports. It pushes a maximum data rate of 574 Mbps at 2.4 GHz, and 1.2 Gbps at 5 GHZ. That’s a combined maximum data rate of 1.774 Gbps. It is a 2×2:2 device.
Ruckus H550 WatchDog Advance Replacement
- 802.11ax Wi-Fi 6 Access Point
- 574 Mbps Throughput at 2.4 GHz
- 1.2 Gbps Throughput at 5 GHZ
- Backwards compatible with legacy devices