fbpx

ISL Online – Remote access that’s more than just a helpdesk!

ISL Online Remote access and support software

Not surprisingly, the the market for remote access software like ISL Online is quickly growing. Remote Access and Control software is used to access a remote PC to solve a problem there. In other words, it’s tech support. But is that all it’s good for?

ISL Online is a remote support product designed for pretty much any industry. That includes healthcare, information technology, universities, government, and banks. It supports Windows, Mac and Linux operating systems. Some of its key features include screen sharing, permission management, unattended access to remote computers, and chat messaging. In addition, there’s session recording, WakeOnLAN, and RDP routing. So it can do a lot. But ISL Online can do more than just tech support. Corporate Armor is proud to be their North American partner. We have lots of ways to get you reaching across the globe with ISL Online at any time of the day or night for as little as $139 a year. We even have a pay-as-you-go option.

What else can ISL Online do?

Suppose you’re about to give a PowerPoint presentation in a meeting. But oops, you left your computer at home! On the other hand, have you ever tried to help your mom figure out how to do something on her computer? From another state? All you have to do is come up with your own scenario. When have you ever wished you could “reach through the screen” of your own computer to someone else’s?

Basically, remote access like ISL Online lets you access a computer from another location. Or, you can give others access to yours. Just as if they were sitting in front of it themselves. Some, like ISL Online, even let you access a remote PC from your Android device. And vice versa.

Basically, remote access software lets one computer view or control another computer. From anywhere in the world. You can log into a customers’ computers to teach or resolve an issue. Or you can invite friends or clients to view your own desktop. You can draw on screen to illustrate an idea, on your machine or theirs.

They let you transfer files between two places without email or file-sharing services. Remote access lets you print something from someone else’s computer on a printer connected to yours. Clear out malware on your tech-challenged relative’s devices from the comfort of your own home. Collaborate on projects in real-time, complete with chat via text or, even audio in the case of ISL.

How secure is ISL Online?

Now, when you need to reach across a country or the world to perform complex actions remotely, security is obviously going to be paramount. Fortunately, ISL complies with the strictest security standards. Banks, government bodies and global brands choose ISL Online for their high level of security. They use RSA 2048/4096-bit public/private key exchange for symmetrical AES 256-bit end-to-end encryption. Plus, ISL works with your existing firewall. It does not require any additional configuration. Instead, it automatically initiates an outgoing connection.

And, ISL Online employs two-factor authentication. With 2FA enabled, users must provide a second factor (a one-time passcode) in addition to their password to login successfully.

In summary

This is a great product that just works. Period. There is very low overhead with this software, users don’t need to install anything. And remote support can be up and running within half a minute from call. Just give the customer the session code, connect, and you can support your client’s needs quickly and easily. You can set up unattended access and fix client’s issues after they have gone home. That way, they don’t have any downtime.

Obviously, corporate helpdesks are a major user of remote access solutions. Hopefully, though, the versatility of ISL Online is a little more clear to see. If you ever need to connect to a home or office device while you’re on the road, you might need this. There’s no doubt that products like ISL Online are very handy.

All in all, ISL easily holds it’s own in an increasingly crowded field of competitors. It’s niche is high-value, high usability. It is both easy to own and easy to operate. Connection, setup and operation are straightforward and the feature range is convincing. Corporate Armor is proud to not only partner with ISL, but to recommend them highly. If you have any questions, please email us or call 877-449-0459. Thanks for reading!

ISL Online Highlights

File Exchange and Shared Clipboard
Unattended access to remote computers
Invitations via email /telephony
Dedicated landing pages