ISL Online Premium 24×7 Tech Support is a remote support product great for pretty much any industry. This includes healthcare, IT, universities, government, and banks. It supports Windows, Mac and Linux operating systems. Some of the key features include screen-share, permission management, and access to remote computers. You also get chat messaging, session recording, WakeOnLAN, and RDP routing.
This is a great product that just works. Period. There is very low overhead with this software. Users don’t need to install anything and remote support can be up and running within half a minute from call. Just give the customer the session code and connect quickly. After that, you can support your client’s needs quickly and easily. You can set up unattended access and remote into clients after they’ve gone home to fix issues so they don’t have any downtime.
Cool Features of ISL Online
Beyond basic remote access, various competitors offer a lot of different features. Chat functions, a module for file exchange and clipboard sharing are standard. However, with ISL Online you can move files back and forth. This is something not all remote access solutions have, by any means. However, ISL also has other differentiators.
For example, it gives you the ability to draw things right on the remote screen. And, there’s an option to send session invitations by mail or video telephony. In addition, you can save sessions as video files. Plus, you can operate dedicated landing pages where end users can download the remote maintenance program easily.
And, it uses the RSA 2048/4096-bit public/private key exchange for symmetrical AES 256-bit end-to-end encryption. This offers very solid protection for the data transfer.
All in all, ISL Online easily holds it’s own in an increasingly crowded field of competitors. It’s niche is high-value, high usability. It’s both easy to own and easy to operate. Connection, setup and operation are straightforward and the feature range is convincing.
Corporate Armor is proud to not only partner with ISL, but to recommend them highly. If you have any questions, please email us or call 877-449-0459. ISL Online are proud to be the No. 1 Remote Desktop provider in Japan and among the Top 5 worldwide.
File Exchange and Shared Clipboard
Unattended access to remote computers
Invitations via email /telephony
Dedicated landing pages